Hopefully you werent given a wrong seal by mistake, or a miss-boxed part. I have had that happen and had no idea till the work was done. If you do pull the old seal out, see if you can read the numbers on the seal soft surface just to verify.
Be sure when you install the seal to position it straight. Also, insure the proper depth, most bottom out but sometimes there are specs to follow. Before installing the shaft, lubricate the seal with a bit of fluid if dry.