SYNC system completely dead

[ketchup_burgers]

2011 Fiesta SE, 5 speed
I do not think this is the "black screen of death". The infotainment system doesn't seem to be receiving power at all. Nothing shows up on the display. The dashcam I have plugged into the USB port no longer powers up either. The entire center electrical console is unresponsive.

I have disconnected the battery, both posts, for five minutes to try to reset the system. Fail.
I have checked all fuses, in the engine compartment and behind the glove box. They are all good.

I'm not sure where to go from here. Has anyone had this problem?

 

[PapaJim13]

Yeah I did. Never solved it. Wired it to my cigarette lighter port with a switch to turn it on and off. Not the correct solution but I'd like to hear the correct one too.

 

[Handy Andy]

IT may mean the main dash harness blew - that requires a center console tear-apart just to get at it. The power feeder line is pretty hefty - but if it took out the 20A yellow fuse in the front Engine compartment - that goes to the BCM - check to make sure you have a Horn that works - for it may mean the wiring to the BCM and SYNC are blown open.