- Messages
- 24
- Likes
- 12
- City
- Garner
- State
- NC
- Country
- United States
- What I Drive
- 2014 Fiesta SfE 1.0L engine, manual
I have a Ford Fiesta SFE 2014, the one that is a 1.0L engine, 3 cylinder, 5-speed manual.
About 2 months ago, the engine basically overheated and I needed a new engine. Basically what happened was this (and I'll keep it really brief): apparently coolant hose broke, but the check engine light never came on, the temperature gauge said everything was normal, and there was no low coolant warning. Basically engine overheated because no coolant. In sum, there was ZERO dashboard warning.
Turns out this model of the car maybe have had the version of the engine that will exhibit this issue when the coolant hose breaks (that is, no warning) and since who knows when, the engine model has been updated to address this issue. Anyhow, when I brought it to the dealership to diagnose the first time, there was ZERO codes that they could find; there was NOTHING reported so it took them some hunting to figure out beyond coolant hose why certain issues were showing up.
Anyhow, so fast forward: a new engine has been dropped in etc. Car seems to be running fine.
I want to know if the dealership is bs'ing me on these following things:
1. I noticed that the coolant they used is the Green one. The original coolant was orange. I went online to the Ford website and they do say that for the 2014 model, Yellow or Orange is the coolant to use. I pointed that out and the dealership said this: Oh, Ford has updated their guidelines and now the Green coolant is used universally for all their engines, including the Fiesta.
Is that BS?
2. In the morning when the engine was cold, I checked the coolant level and it was at the MINIMUM mark. I read the manual and it said when your engine is cold and the coolant is at MINIMUM or below minimum, fill it up so it's between the MAX and MIN lines. Because the car was just returned to me from the dealership, I brought the car to them and service advisor checked and technician looked.
Service advisor said this is what technician said: Oh yeah, the coolant is at the right level that it needs to be since your car is warmed up.
I said: When I checked this morning, the coolant was at the minimum level and the book says when engine is cold, level should be between MIN and MAX
Service advisor just repeated what the technician said and also said that minimum level is the correct level when the engine is cold.
Am I being BS'ed?
We just spent almost 10k on this brand new engine from Ford so we don't want another blow up. This is a brand new engine, not a remanufactured one. I feel like keeping coolant at the minimum level leaves very little room for error. But what do I know? I'm not mechanic. Am I being BS'ed?
About 2 months ago, the engine basically overheated and I needed a new engine. Basically what happened was this (and I'll keep it really brief): apparently coolant hose broke, but the check engine light never came on, the temperature gauge said everything was normal, and there was no low coolant warning. Basically engine overheated because no coolant. In sum, there was ZERO dashboard warning.
Turns out this model of the car maybe have had the version of the engine that will exhibit this issue when the coolant hose breaks (that is, no warning) and since who knows when, the engine model has been updated to address this issue. Anyhow, when I brought it to the dealership to diagnose the first time, there was ZERO codes that they could find; there was NOTHING reported so it took them some hunting to figure out beyond coolant hose why certain issues were showing up.
Anyhow, so fast forward: a new engine has been dropped in etc. Car seems to be running fine.
I want to know if the dealership is bs'ing me on these following things:
1. I noticed that the coolant they used is the Green one. The original coolant was orange. I went online to the Ford website and they do say that for the 2014 model, Yellow or Orange is the coolant to use. I pointed that out and the dealership said this: Oh, Ford has updated their guidelines and now the Green coolant is used universally for all their engines, including the Fiesta.
Is that BS?
2. In the morning when the engine was cold, I checked the coolant level and it was at the MINIMUM mark. I read the manual and it said when your engine is cold and the coolant is at MINIMUM or below minimum, fill it up so it's between the MAX and MIN lines. Because the car was just returned to me from the dealership, I brought the car to them and service advisor checked and technician looked.
Service advisor said this is what technician said: Oh yeah, the coolant is at the right level that it needs to be since your car is warmed up.
I said: When I checked this morning, the coolant was at the minimum level and the book says when engine is cold, level should be between MIN and MAX
Service advisor just repeated what the technician said and also said that minimum level is the correct level when the engine is cold.
Am I being BS'ed?
We just spent almost 10k on this brand new engine from Ford so we don't want another blow up. This is a brand new engine, not a remanufactured one. I feel like keeping coolant at the minimum level leaves very little room for error. But what do I know? I'm not mechanic. Am I being BS'ed?
Last edited: