Do you have a Powershift Transmission?
In the US, we call them DCT (Dual Clutch Transmission) It's the "S" on your shifter.
Considering you're living in a different Country, you'll need to coordinate with local dealers to help you.
You do need to use the Clutch in some instances - and it also may have "Hill Assist" which an Icon shows up on your dashboard.
You might want to break out the Owners Manual - for if you can START the vehicle - the the Clutch "depressed" signal is not being received.
This can cause the Transmission "module" to think it has to shift for you, so it places itself in a mode to override your controls - but with the clutch, the vehicle "holds" itself in position using the Hill Assist as a transparent "Back door" to keep the vehicle from moving forward until there is enough "accelerator pedal" pressed to allow the transmission to engage.
The Clutch position switch, is located Under the Dashboard, by the Clutch pedal -
Grab a flashlight and find the lever - it will have a "tab" that works with the Clutch pedal -
Once you've found it, press the Clutch pedal to the floor -
Follow where that "tab" goes - it should go to a switch - (or a Flange) if the switch is simply dislodged, you might be able to reseat the switch back into the holster
How that works is by it uses two tabs, and a 1/4 turn - the tabs line up to the slots, where that larger tab "seats" against - the Plunger of the switch goes into the hole the tab's follow suit, the entire mess is seated and to "lock it" in place, the you turn the switch housing 1/4 turn to lock the tabs and keep the plunger in place.
This switch is so that when you press the clutch, the plunger will engage and allow the system to know you are shifting.