There may be another spot you will need to check, look under the car - find the transmission housing - there are two cables that go into it - that look like the shifter cables from your photo above.
You have a similar Manual transmission but uses a shifter pattern that may not be able to work - due to those cables are not able to "reach" that set of forks anymore because of the pivot and bushing or the cable itself in the metal housing frame, is bent - possibly being struck by debris, affecting the shift pattern or ability to move the cable far enough to reach that section of gears off the selector forks.
Read this post, there's several photos of a teardown of this type of transmission in it.
https://www.fordfiesta.org/threads/2014-fiesta-se-4dr-no-1st-gear.9095/post-25259
Pop that cover off and see if you can find damages or the housing itself is cracked, signaling your car needs service.